Hospitality: Revenue Optimization Platform

Xperity remains my go-to for advice and reliable solutions...

"In my search for a software development firm to build my program, my limited tech background left me uncertain about what I needed and who to trust. After selecting Xperity through an RFP process, I obtained a solid MVP built on the right framework and code. I knew I had a partner as they guided me through the process. Xperity remains my go-to for advice and reliable solutions, making them a top choice for anyone, regardless of their tech experience."

President and CEO

Kate Burda & Co.

Client Need

The client needed a comprehensive cloud-based solution to aggregate multiple, often disparate, data sources and then apply various sophisticated algorithms to generate reports for well-informed decision-making.

Requirements:

A web platform with a highly intuitive user interface that provides role-based access and facilitates collaboration by various departments.
Streamline, optimize, and automate sales, marketing, and financial data entry processes, prioritizing data security.
A robust reporting tool that provides role-based access.

Product Challenge

Creating a web platform that effectively communicates intricate data sets in an easily understandable format, all while simplifying, refining, and automating the input of critical metrics that were previously managed in Excel.

Developing a user interface that empowers users to interact with the backend, while simultaneously constructing a secure and adaptable architecture to manage tenant provisioning, user licenses, and site management, ensuring a seamless and error-free data migration process.

The Xperity Solution

Xperity built Ignite, a comprehensive SaaS platform, for the client to deliver revenue optimization solutions. The platform is seamlessly combined with an intuitive user interface, promoting collaborative efforts across various disciplines. The entire architecture was designed with innovation in mind, ensuring a smooth transition from Excel to the cloud. In addition, data silos were dismantled to enhance decision-making and optimize revenue management.

This cloud-based model further facilitates the easy input of critical sales and KPI metrics, either manually or through CSV imports. Additionally, it offers flexible provisioning of a multi-level administration framework with predefined user access and roles. The introduction of Ignite serves as a gateway to precision revenue management and acceleration, ultimately boosting the profitability of key customer segments.

How We Did It

Xperity employed an agile development strategy to break down the project into sprints and ensure adaptability and flexibility throughout the project's lifecycle.

Cloud-App Development

Developed a comprehensive cloud-based platform using Angular and .NET Core, providing a powerful and scalable foundation.

User-centric Interfaces

Designed multiple UIs using Angular, HTML5, CSS3, and TypeScript.

Dashboard Screen for high-level metrics such as budget performance, KPI performance, and report batches.
Reporting Screen to generate, view, and export diverse reports including budget and KPI performance.
Administrator Screen to Add, Change, or Delete Segments, Reporting Batches, and Nomenclature for the Tenant.
Activation / Deactivation Screen to activate and deactivate existing tenants.
Provisioning Screen to create new tenants and view the activated or deactivated status of existing tenants.

Back-End Development

Developed a robust foundation with .NET Core and ASP.NET Web API for secure data processing.

Data Visualization

Transformed complex data sets into interactive visuals using Tableau.

Database Management

Used Microsoft SQL Server to ensure real-time accuracy and secure data storage.

Development Environment

Facilitated collaborative and organized development using Visual Studio 2019.

Quality Assurance:

Rigorous testing and QA that include all aspects of the web application to maintain its flawless functionality, accuracy, and high-performance standards.

Manual Testing: Smoke Testing | Functional Testing | Regression Testing

Device Testing:

- Desktop: Google Chrome | Firefox | Safari | MS Edge
- Mobile: Android | iOS
- Tablet: Android

API Testing – Postman v8.0

API Development

Extended cloud application capabilities and external system connectivity with Web API integration.

Results

Kate Burda & Co. reported the following results across various clients:

Automated and streamlined data management processes.
Improved data integrity and KPI accuracy.
Enhanced data access and security.
Improved ROI through optimized resource allocation.
Accelerated and increased report accuracy for better data-driven insights.
Reduced infrastructure and maintenance costs.

About the Client

Kate Burda & Co. is a renowned Revenue Management Consulting firm, specializing in crafting innovatively unique revenue strategies that drive profitable growth. With a strong global presence, the brand operates from key hubs including Dallas, Washington DC, and Brussels. At the core of their business approach lies the profound synergy of ‘Clarity’ and ‘Connection’. Catalyzing the same approach, the brand connects with people, ideas, perspectives, and solutions with clear strategies and goals, empowering businesses to accelerate revenue performance with sustainable outcomes.

Since 2020, Xperity has been a dedicated technology partner with Kate Burda & Co., providing customized development solutions.

Case Study